Chevy & GMC Truck Parts

LIMITED WARRANTY
We here at Golden State Parts sell only the best parts available! We offer a “Limited Warranty” on all of the parts we sell! If you have any problem with defects in material or workmanship
of the parts you buy from us for 1 year from date of purchase, we will replace it free
.

Liability to Golden State Parts is limited to the replacement of the defective part only.

PARTS NOT LISTED
We are constantly adding new parts to our line if you don’t see it, please inquire! Maybe we can help.

RETURNS - REFUNDS
All returns must be pre-authorized and may be subject to a 25% restocking fee (unless approved). We ask that you please enclose a copy of our invoice and explanation for the return. You will either get a refund check or charge card refund slip depending on how you originally paid. Of course, the part(s) must be packaged properly so we get them in saleable condition. Freight is only refundable on merchandise that is shipped to you in error or that is defective. All returns must be returned to us by the most inexpensive method available to you. (i.e. UPS Ground or Regular US Mail)
no refunds on electrical parts!

CORE CHARGES-EXCHANGE PARTS
Some parts are sold on an exchange basis. The core charge, will be returned upon receipt of the rebuildable old part. A few parts still not reproduced are sold exchange only. Cores for these parts must be turned in at the time of purchase.

ORDERING TOLL FREE
Our toll free lines are open five days a week; Monday through Friday, 8:00 a.m-5:30 p.m. PST. Dial toll free anywhere in the USA and Canada (800) 235-5717.
Our local line is (775) 886-7000. We accept Visa, MasterCard or Discover orders by phone.

ORDERING BY FAX
Please fill out our order form in the centerfold of your catalog and FAX anytime to
(888) 723-2495
US & Canada or (775) 886-7007 Int’l & local. Please be sure to give us your daytime phone number. We also accept Visa, MasterCard or Discover orders by FAX.

 

ORDERING BY MAIL
Order forms are included in your catalog. Please include Visa, MasterCard, or Discover numbers and expiration date, or a money order or cashiers check. Personal checks are accepted, but bank clearance may take 2 - 3 weeks.

FAST SHIPPING!
It is our goal to ship orders within 24 hours! A large percentage of orders are in fact shipped the same day! Any part not in stock will be back ordered unless the customer requests “cancel back orders”.

SHIPPING CHARGES
We ship all orders out via UPS or USPS (mail). Our shipping rates are based on the shipping rates that we receive from our carriers (UPS or USPS). We have a minimum shipping charge of $9.00 plus all shipments have an additional $1.00 per $100.00 of invoice total to cover insurance.
 

Shipments outside the Continental US (Alaska and Hawaii included) or any premium transportation needed or at the customer’s request, such as UPS “First, Second or Third Day” air, or any other air carrier, will be charged at a much higher actual shipping cost. Some US and foreign shipments may not be sent by mail because the USPS has a much stricter “Size & Weight Limit” for parcels.

Any shipments deemed to big or heavy for UPS will be shipped Truck Freight Pre-Paid! A firm quote from the shipping company will be given to you prior to the processing of your order.

DAMAGED MERCHANDISE - SHORTAGES
Merchandise damaged in shipment must be reported to the carrier (UPS, etc.) immediately and then held with all the shipping materials. Also, call us immediately so we may replace the damaged parts. We Must Be Notified Of Any Shortages Or Errors Within 7 days of receipt.

PRICES
Due to periodic changes in prices by our suppliers, prices may change without prior notice.
 

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